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Privacy Policy (Immediately Below)
Terms of Use (Thereafter Privacy Policy)
Privacy Policy
IMPORTANT-READ CAREFULLY
22 Solutions LLC. and its subsidiary companies and affiliates (each a “22 Solutions Entity” and collectively, “22Solutions”, “we”, “our”, “us”) respect your right to privacy. This Privacy Policy applies to 22Solutions, and explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect, process, store and transmit about:
Visitors to our websites at https://www.22Solutions.com and its associated website pages (“Websites”);
When you visit our Website, visit our offices, and use our services, you trust us with your personal information. This Privacy Policy explains to you the information we collect, how we use it and what rights you have in relation to it.
1. WHAT INFORMATION DO WE COLLECT?
In Short: We may collect and store personal information about you, that is, information that can identify you, and that may be relevant to providing you with services or products.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Websites or otherwise interacting with us. The personal information that we collect depends on the context of your interactions with us and the Websites, the choices you make and the products and features you use. All personal information that you provide to us must be true, complete, and accurate. You must notify us of any changes to such personal information. If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking. If you provide us with information about another person, you confirm that you have obtained their consent to the processing of their personal data by us (or are otherwise legally entitled to provide us with that information) and that you have informed them of our identity, the purposes for which their personal data will be processed and their rights (as set out in this Privacy Notice), as well as where they can obtain a copy of this Privacy Notice.
1. WEBSITE VISITORS
The use of our Websites is governed by our Website Terms of Use policy shown below. If you are a visitor to our Websites, we may collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, associated device type, unique device identification numbers, browser-type, operating system, language preferences, referring URLs, geographic location (e.g. country, city, and/or neighborhood-level location) and other identifying technical information. We may also collect information about how your device has interacted with our Website, including the Websites accessed and links clicked, when those pages were accessed, or how long they were viewed. Collecting this information enables us to better understand the visitors who come to our Websites, where they come from, and what content on our Websites is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Websites to our visitors, and to maintain Website operations and security. We also process this information to help us improve or expand service delivery, marketing, and other business-related purposes. Some of this information may be collected using “cookies” and similar tracking technology, as explained further below.
2. PROSPECTIVE CUSTOMERS
If you or your organization is a prospective customer (who may also use our Websites), the personal information that we may collect about you falls broadly into the following categories:
A. Information that you provide voluntarily. Certain parts of our Websites may ask you to provide personal information voluntarily: for example, to submit an enquiry about our products and services, or to request a quote; to subscribe to marketing communications from us and/or to submit enquiries to us. We will use this information to communicate with your organization about our Websites, products and services, to send you offers, for our other legitimate interests or those of a third party, or to comply with a legal obligation to which we are subject, for example to investigate and help prevent unlawful or potentially unlawful activity. We may also gather information from our prospective customers through offline communications, such as in-person meetings and phone calls, or corporate/industry events.
Calls with 22Solutions’s sales, customer service and other 22Solutions departments may be recorded to gather information to improve our customer service. However, if you would prefer that your call was not recorded, you can opt out by stating this, or by hanging up.
In general, the personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point that we ask you to provide your personal information; however, it may include: your full name, company, work email address, work phone number, country; and in relation to your employer, your industry, revenue, number of employees and purchasing timeframe.
B. Information that we collect automatically. If you use our Websites to enquire about our products and services, or otherwise interact with us via a digital device, we may collect that information described more clearly in the “Website Visitors” section, above. We use this information to help us analyze how you use our Website and services and to better match your experience with our Websites and services to your organization’s interests. In addition, we may also collect information about your viewing of our emails (for example, information about whether or not you have opened the email), so we can understand the success of our email campaigns and improve our marketing.
C. Information that we obtain from third party sources. From time to time, we may receive personal information about you from third party sources (including third party websites, data brokers or credit reference agencies). Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). The types of information we collect from third parties include biographical information about you and your job role or marketing information; and we use the information we receive from these third parties to help us market our products and services to you, or otherwise develop and improve our products and services.
3. EXISTING CUSTOMERS
If you or your organization is a current customer (who may also use our Websites), we may already have collected information about you when your organization was a prospective customer and we will continue to use this information in accordance with our data retention policies. In addition, where your organization is a current 22Solutions customer, the further types of personal information that we may collect about you falls broadly into the following categories:
Information that you provide voluntarily. Once your organization has entered into an agreement with 22Solutions, we will collect and maintain information about that agreement, including your organizations’ payment information and information about its transactions. We also collect information to enable us to manage and deliver our services, support and training, for example, but not limited to:
Username and password for your organization’s account when you register to use any 22Solutions services that may utilize online account access or an online portal;
Additional personal information relating to you or your organization, including your name, address, email address, telephone number and/or payment account details during account registration, payment processing, or that may be used during emergency services registration;
Information relating to your (and your organization’s) use of our services, including the phone numbers you dial or provide to our services, service set-up information, service configurations and settings, recorded calls, messages, and meetings, voicemails, incoming and outgoing faxes, user-saved or stored content shared among users, email and text communications, Call Records Data, and contact center customer information you provide to us;
Personal data relating to you and/or your organization in the context of any reseller/distribution program including your name, address, email address and telephone number; and
Other information you choose to provide to us, for example the purpose of your visit if you visit one of our site locations or any feedback you provide to us in relation to your use of our Websites or services.
We will use this information to process your organization’s payments, and to provide your organization with the information, products or services that it has requested from us; to respond to your enquiries and requests; to enable your organization to register on our Websites; to administer records about your organization’s account; quality control of and to improve our Websites and services; to provide you and your organization with marketing and other communications about our products and services (where permitted by law); and for the purpose of general business or contract relationship management within 22Solutions, including auditing the use of our services and establishing, exercising or defending any legal claims against us. We may also use your personal information for our other legitimate business interests, including providing training and support; to manage any queries, complaints or claims relating to the services that 22Solutions provides to your organization; for entertainment purposes (e.g. to invite you to events) and to facilitate ongoing relationships; and for investigating and helping to prevent unlawful or potentially unlawful activity that threatens either 22Solutions, any company affiliated with 22Solutions, or any of our respective customers.
Calls with 22Solutions’s sales, customer service and other 22Solutions departments may be recorded to gather information to improve our customer service. However, we will let you know if your call is being recorded before we do so if you would prefer that your call was not recorded, you can opt out by stating this, or by hanging up. Information that we obtain from third party sources. From time to time, to protect your payment account from use without your consent, we may validate your name, address and other personal information supplied by you during the order process against appropriate third-party databases, such as Credit Reference Agency databases. We may also use your personal information in combination with information we receive about other individuals for the purposes set out in this Privacy Notice.
4. SUPPLIERS, VENDORS, AND BUSINESS ADVISORS
If you are an employee of a supplier or business advisor, we may process the following personal information about you:
Identification data – such as your name, date of birth;
Contact details – such as business address, telephone/business email address;
Professional details – such as job title/position, affiliated organization, office location;
Financial characteristics – such as your or your organization’s account number and bank details;
National identifiers – such as tax ID of your organization;
Information relating to your transactional history with us;
Other information you choose to provide to us, for example the purpose of your visit if you visit one of our locations.
We may collect and use personal information about you and/or your organization for the following purposes:
For the purpose of general business relationship management within 22Solutions;
To manage our daily business activities, such as executing payments and obtaining the goods, advice or services that we have purchased from your organization;
For entertainment purposes (e.g. to invite you to events) and to facilitate ongoing relationships with your organization;
To manage any queries, complaints or claims relating to the services your organization provides to 22Solutions;
For product development purposes, to allow us to improve our products and services or develop new products and services;
Where necessary to comply with laws and regulations, under judicial authorization, or to exercise or defend the legal rights of 22Solutions;
To help us conduct our business more effectively and efficiently or check and improve the quality of our products and/or services;
To carry out research and development with various 22 Solutions Entities;
To investigate violations of law or breaches of other 22Solutions policies.
We may also collect personal information from you when you use our Websites per the policies set forth above under “Website Visitors.”
5. VISITORS TO OUR OFFICES
When you visit one of our offices, you will be asked to provide your name and the name of your company to us. We collect this information for our legitimate business interests, including administrative, security, notification and related purposes.
6. AUTHORS OF PUBLICLY AVAILABLE RESEARCH MATERIAL
22Solutions carries out research for our legitimate business interests, more specifically to improve our business and technology. In order to do this, we sometimes use publicly available research material. If you are the author of this material then we will collect and process information about you related to your research material such as your name, title, organization and relevant qualifications.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Websites for a variety of business purposes. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:
To send you marketing and promotional communications for Business Purposes. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS " section below).
Deliver targeted advertising to you for our Business Purposes. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Request Feedback for our Business Purposes. We may use your information to request feedback and to contact you about your use of our Sites.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience. We also may use your information to enforce our terms, conditions and policies.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We may share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Regulatory Reporting. 22Solutions is required to file numerous reports with different administrative bodies. As such, 22Solutions may provide aggregate statistics about customers, sales and traffic patterns to governmental and quasigovernmental entities. None of these reports or statistics will include personally identifiable information. However, 22Solutions reserves the right to disclose personally identifiable information upon the request by a governmental or quasi-governmental entity as a function of regulatory compliance reporting.
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud or other violations of applicable law, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With your Consent. We may disclose your personal information for any other purpose with your consent.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, we cannot guarantee that our measures are 100% secure. Although we will undertake reasonable measures to protect your personal information, by interacting with our Websites or otherwise interacting with us, you assume the risk that the transmission of such personal information is not secure. You should only access the services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age. Children are not eligible to use 22Solutions’s website and services, and we ask that minors (under age eighteen) not submit personal information to us. If we become aware that we have inadvertently received personal information from an individual under the age of eighteen, we will delete this information from our records. If you become aware of any data we have collected from any person under the age of eighteen, please contact us immediately at https://www.22Solutions.com/contact or via e-mail at [email protected], providing a description of such information, where it can be located in 22Solutions’s Websites or other relevant databases, and contact information for the person(s) making such a submission. For any e-mail communication, please use the subject line “Privacy.”
8. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact us at https://22Solutions.com/call-setup
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TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY. IT IS IMPORTANT TO UNDERSTAND THAT THESE TERMS
OF USE CONSTITUTE A LEGALLY BINDING CONTRACT BETWEEN THE OWNER OF THIS WEBSITE AND YOU.
BY USING THIS WEBSITE, YOU ARE AGREEING TO BE BOUND BY EACH OF THESE TERMS OF USEWITHOUT
LIMITATION OR QUALIFICATION. IF YOU DO NOT ACCEPT ALL OF THESE TERMS OF USE, DO NOT ACCESS OR USE THIS WEBSITE IN ANY MANNER FOR ANY PURPOSE.
THIS WEBSITE IS OWNED BY 22SOLUTIONS. ALL REFERENCES IN THESE TERMS
OF USE TO “22SOLUTIONS,” “WE,” “US,” “OUR” AND LIKE TERMS SHALL MEAN 22SOLUTIONS. AND ITS SUBSIDIARIES AND AFFILIATED COMPANIES. 22SOLUTIONS RESERVES THE RIGHT TO CHANGE THESE TERMS OF USE AT ANY TIME BY POSTING THE AMENDED TERMS OF USE ON THIS WEBSITE, AND SUCH AMENDED TERMS OF USE WILL BE EFFECTIVE FOR ALL USE OF THIS WEBSITE ONCE THEY ARE POSTED. YOUR CONTINUED USE AFTER THE POSTING OF SUCH AMENDED TERMS OF USE SHALL CONSTITUTE YOUR ACCEPTANCE OF THE AMENDED TERMS OF USE.
1. How You can Use this Site
This website is intended only as a source of information and is made available only for your personal and internal use. Subject to these terms of use, you are permitted to display and make copies of materials made available to you through this website, but only for your personal and internal use. This permission terminates automatically if you breach any of these terms of use. Upon termination, you must immediately destroy any downloaded and/or printed materials. You agree not to reproduce, distribute, retransmit, upload, download, store, display in public, sell, publish, broadcast, perform, alter or modify any materials made available to you through this website, unless you have obtained 22Solutions’s prior express written consent. You agree to utilize passwords that conform to 22Solutions’s security requirements, which may be amended from time to time and 22Solutions may require you to change your password. Additionally, you agree not to:
• interfere with others’ use of this website or act in a way that negatively affects other users’ enjoyment of this website;
• upload, post, e-mail, transmit or otherwise use any viruses, cancel bots, Trojan horses, harmful code, or other computer programs or code designed to interrupt this website, users’ ability to enjoy this website, or the proper functioning of any software, hardware or equipment or materials used in connection with this website;
• circumvent access controls or attempt to gain access to portions of this website which you are not authorized to access;
• use or exploit any errors in design, features which have not been documented, or “bugs” to gain access in any way that is not generally known and intentionally made available by 22Solutions;
• harass, stalk, threaten or abuse other people when using this website in any manner;
• send any bulk unsolicited advertising, promotional information, e-mail or other solicitation (including without limitation junk mail, “spam,” chain letters or pyramid schemes of any sort) to any person through the use of this website;
• frame or mirror any part of this website without our express prior written consent;
• use a false identity or impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with 22Solutions;
• use a User ID not assigned to you;
• divulge your password to another person or store it on your or another party’s computer, on paper or in any other unsecure location;
• use the website resources to gain, or attempt to gain, unauthorized access to remote computers;
• forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through this website;
• create a database by systematically downloading and storing content from this website;
• use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way gather information, content or other materials from this website or reproduce or circumvent the navigational structure or presentation of this website;
• intentionally or unintentionally violate any applicable local, state, national or international law and any regulations having the force of law;
• attempt any of the above acts or engage or permit another person to do any of the above acts; or
• use this website other than in accordance with these terms of use.
2. Website Content
The content available on this website is not, and should not be construed as, an offer for sale of any goods or services, or investment, financial, business, legal or other advice of any kind. Content on this website may contain inaccuracies or errors and may not be up to date. In addition, content on this website may be changed or updated at any time without notice. 22Solutions may also make improvements or changes in the products, programs and services described on this website at any time without notice. This website and the content of this website, including, but not limited to, its wallpaper, text, graphics, artwork, diagrams, characters, images, software, code, icons and other materials, is the property of 22Solutions or its licensors. Without exception, even when not so indicated with a copyright symbol, these materials and their arrangement is protected by the copyright laws of the United States of America and other countries. Except for the limited permission to use this website for your personal, internal, non-commercial use, when you use this website you are not receiving a license or any other rights, including, but not limited to, any intellectual property or other proprietary rights, from 22Solutions. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
3. Names and Logos
22Solutions, the 22Solutions logo all product names, all page headers, all custom graphics, all button icons, and all trademarks, service marks and logos appearing on this website, unless otherwise noted, are trademarks, service marks and trade dress of 22Solutions (“Marks”). You agree not to display or use the Marks in any manner without our express prior written consent. All other product names, service names and company names are the property of their respective owners. You agree not to display or use any such other product names, service names or company names without the prior written permission of such owners. The use or misuse of the Marks or any such other product names, service names or company names is expressly prohibited.
4. Privacy and Data Protection
Any information that we may collect from you during your use of this website is subject to and will be handled in accordance with our then-current Privacy Statement, which is hereby incorporated by reference and forms part of these terms of use. By agreeing to these terms of use, you acknowledge you have read and understood the terms of our Privacy Statement and that you agree with it. With the exception of personal information, which may be protected by applicable privacy and data protection laws, any communication or material you post or transmit to us over the Internet is and will be treated as non-confidential and non-proprietary. Upon the posting or transmission of any personal information to us, you expressly grant permission to us to disseminate and use such information for any lawful purpose as detailed in our Privacy Statement.
5. Registration and Accounts
In order to access some features and functions of or available through this website you may be required to register, create an account and accept certain additional online terms and conditions. When registering and creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. Although 22Solutions will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of 22Solutions or others due to such unauthorized use.
6. Global Availability
Information that 22Solutions publishes on this website may contain references or cross references to 22Solutions products, programs and services that are not announced or available in your country. Such references do not imply that 22Solutions intends to announce such products, programs or services in your country. Consult your local 22Solutions business contact for information regarding the products, programs and services which may be available to you.
7. Links to Other Sites
This website may contain links to other websites, applications or content, which links may appear to such other websites, applications or content hosted or provided by third parties into the interface of this website. Your use of any such other websites, applications and content is subject to the legal terms and privacy policies established by such third parties. 22Solutions makes no representations or warranties whatsoever about any other websites, applications or content which you may access through this website. When you access any non-22Solutions website, application or content, even one that may contain the 22Solutions logo, you understand that it is independent from 22Solutions, that 22Solutions has no control over it, and that 22Solutions assumes no responsibility for its subject matter, legal terms, privacy policies or practices. In addition, you agree that a link to any non-22Solutions website, application or content does not mean that 22Solutions endorses or approves it or its use. By using this website, you expressly relieve 22Solutions from any and all liability arising from your use of any third-party websites, applications or content.
8. Disclaimer
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: THIS WEBSITE AND THE MATERIALS PROVIDED THROUGHOUT THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, ORAL, STATUTORY OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 22SOLUTIONS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. 22SOLUTIONS DOES NOT REPRESENT OR WARRANT THAT
(i) THIS WEBSITE WILL MEET YOUR REQUIREMENTS,
(ii) THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE,
(iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE WILL BE ACCURATE OR RELIABLE,
(iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THIS WEBSITE WILL MEET YOUR EXPECTATIONS,
(v) ANY ERRORS IN THIS WEBSITE WILL BE CORRECTED; OR
(vi) MATERIALS ON THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. ADDITIONALLY, 22SOLUTIONS DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES, MALWARE OR OTHER HARMFUL COMPONENTS. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR SOLE DISCRETION AND RISK, AND YOU AGREE TO BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM(S) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM 22SOLUTIONS OR THROUGH OR FROM THIS WEBSITE CAN MODIFY THE TERMS OF THIS DISCLAIMER.
Applicable law in some jurisdictions may not allow the disclaimer of certain warranties, so some or all of the above disclaimer may not apply to you in some jurisdictions.
9. Liability Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL 22SOLUTIONS BE LIABLE TO YOU (OR ANY THIRD-PARTY MAKING CLAIMS THROUGH YOU) FOR ANY DAMAGES WHATSOEVER, REGARDLESS OF THE FORM OF THE CLAIM OR THE THEORY OF RECOVERY, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS OR DATA, BUSINESS INTERRUPTION OR OTHER INTANGIBLES, THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, UNAUTHORIZED ACCESS TO AND TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS, OR ARISING OUT OF OR RELATED TO ANY USE, INABILITY TO USE, PERFORMANCE OR NON-PERFORMANCE OF THIS WEBSITE, EVEN IF 22SOLUTIONS HAS BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Applicable law in some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages, so some or all of the above limitation or exclusion may not apply to you in such jurisdictions. In such case, 22Solutions’s liabilities that would have been limited shall not exceed one hundred dollars (US $100).
10. Indemnity
YOU RELEASE 22SOLUTIONS ., TOGETHER WITH ITS SUBSIDIARIES AND AFFILIATE COMPANIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “22Solutions”) from any liability for, will indemnify and hold harmless the members of the 22Solutions from and against any and all damages, fines, penalties, deficiencies, remedial obligations, losses, liabilities (including without limitation settlements and judgments), fees and expenses of every character, kind and nature (including without limitation interest, court costs and fees and expenses of attorneys, accountants, experts and other professionals), and at 22Solutions’s option will defend the members of the 22Solutions from any and all causes of action, claims, demands, actions, lawsuits and proceedings of every character, kind and nature, that in each case are suffered, incurred or sustained by any member of the 22Solutions or to which any member of the 22Solutions becomes subject, arising out of or related to YOUR ACCESS TO OR USE OF THIS WEBSITE, OR YOUR VIOLATION OF THESE TERMS OF USE OR THE RIGHTS OF ANY THIRD PARTY.
11. Minors
This website is a general audience website and a business website. As such, it is not intended for children or minors. Although it may contain information that may be of interest to children, our website is not directed at children and we do not knowingly collect or solicit personal information from children under the age 13. Use of this website is prohibited for anyone under the age of 13. If you are between 13 and 18 years of age, you must secure authorization from your parents or legal guardian before using this website.
12. Infringing or Objectionable Content If you would like to make a complaint because you believe content on this website is objectionable or infringes copyright or any other rights, you may contact us https://pro.22solutions.com/call-setup:
Your complaint should:
• specify the content which you allege is infringing or objectionable;
• provide an explanation of why you believe the content is infringing or objectionable; and
• provide your contact details. Specifically, in relation to alleged infringement of copyright, your complaint must include the following:
• a physical or electronic signature of a person authorized to act on behalf of the owner of a right that is allegedly infringed;
• identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
• identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
• information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
• a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
• a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Upon receipt of such notification of alleged copyright infringement, 22Solutions will promptly investigate the matter, and, if appropriate, remove or disable access to the allegedly infringing material. After 22Solutions removes or disables access to such material, if such material was posted by a user of this website, 22Solutions will notify the party that posted the material of its action. Such party may then provide 22Solutions’s designated agent proper “counter-notification” stating his, her or its authority to post the allegedly infringing material, which 22Solutions will forward to the alleged copyright owner. 22Solutions
22Solutions will inform the alleged copyright owner that 22Solutions will repost the removed material or cease disabling access to it in 10 to 14 business days unless the alleged copyright owner sends a second notification to 22Solutions’s designated agent stating that it has filed suit against the alleged infringer. An effective counter-notification must be sent to 22Solutions’s designated agent, whose name and address are listed above. The notice must include the following information:
• The counter-notifying party’s physical or electronic signature;
• Identification of the material that has been removed or disabled and the location where the material was before its removal or disablement;
• A statement, under penalty of perjury, that the party has a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and
• The counter-notifying party’s name, address, phone number, and a statement that the party consents to the jurisdiction of the federal court in its district, or if the subscriber is foreign, it consents to any jurisdiction where 22Solutions is subject to jurisdiction, and that the subscriber will accept service of process from the person who provided 22Solutions with notification or an agent of such a person. If you are dissatisfied with our handling of your complaint, you may have the right to escalate it to appropriate officials in your jurisdiction.
13. Termination
We reserve the right, in our sole discretion, to modify or discontinue, temporarily or permanently, all or any part of this website, at any time and for any reason and without notice, including, but not limited to:
• restricting the time all or any part of this website is available;
• restricting the amount of use all or any part of this website is permitted; or
• restricting or terminating any user’s right to use all or any part of this website.
We reserve the right to suspend or terminate use of this website by anyone:
• who does not follow these terms of use, but we have no obligation to do so;
• if there is an emergency or we need to perform some maintenance on our website; or
• for any other reason, in our sole discretion.
You agree that we are not liable to you (or any third-party making claims through you) for any termination, suspension, restriction, modification or discontinuance of this website. The provisions of these terms of use survive termination of your use or any termination, suspension, restriction, modification or discontinuance of this website.
14. Governing Law
This website is controlled by 22Solutions from its offices within the Commonwealth of Pennsylvania, United States of America. These terms of use, the rights and obligations of the parties under these terms of use and your use of this website will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States of America, and applicable federal law, without giving effect to the principles thereof or of any other jurisdiction relating to the conflicts of laws. Those who choose to access this website from outside of the United States of America do so on their own initiative and are responsible for compliance with local laws.
15. Venue
You knowingly, voluntarily, unconditionally and irrevocably agree that any claim brought by you that arises out of or relates to these terms of use, the rights and obligations of the parties under these terms of use or your use of this website must be brought solely and exclusively in the United States District Court for the Western District of Pennsylvania or in the state courts of the Commonwealth of Pennsylvania located in Washington County, Pennsylvania, United States of America, and you accept and submit to the sole and exclusive jurisdiction of such courts in personal with respect to any claim brought by you or against you by 22Solutions.
16. No Waiver
The failure by 22Solutions to insist upon strict performance of any provision of these terms of use, or to exercise any rights or remedies, will not be construed as a waiver of its rights to assert any of the same or to rely on any such provisions at any time thereafter. Any waiver by 22Solutions must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by 22Solutions of any breach of any provision of these terms of use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these terms of use.
17. Severability
If any provision of these terms of use conflicts with the law under which these terms of use are to be construed or if any such provision is held invalid or unenforceable by a court with jurisdiction over the parties, such provision will be deemed to be modified or restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law, or if and to the extent such modification or restatement is not permitted under applicable law, such provision will be severed from these terms of use. The remaining provisions and the application of the challenged provision to persons, entities or circumstances other than those as to which it is invalid or unenforceable will not be affected thereby, and each such provision will be valid and enforceable to the greatest extent permitted by applicable law.
18. Entire Agreement
These terms of use are the entire agreement between you and 22Solutions with respect to their subject matter and supersede all prior agreements and understandings relating to such subject matter, and there are no other representations, warranties, promises, covenants, commitments, understandings or agreements between you and 22Solutions relative to such subject matter.
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